Refund policy
Effective October 14, 2026
Paid plans and AI packs are not on sale yet; the Service is currently offered without charge. This policy states the rules that will apply to paid plans and packs once they open.
Plans, packs and refunds
- Paid plans and AI packs are sold by our reseller and Merchant of Record, Paddle.com, which processes the payment, issues the invoice, handles sales tax and issues refunds under its own buyer terms.
- You can request a refund within 14 days of any purchase, including the first payment of a subscription, under Paddle's Refund Policy.
- A plan renews automatically each period until you cancel it in Billing; after you cancel, it stays active until the end of the period already paid and is not charged again.
- Where the law where you live gives you more rights, those rights apply.
Asking for a refund
Use the link in your Paddle receipt, or write to [email protected] from the email address of your MiniGrove account and say which purchase you mean. Paddle, as Merchant of Record, issues the refund under its Refund Policy.